Lifecycle Support

The installation of our ZIMMER AUSTRIA coating and printing machines is only the beginning. Our worldwide team of experts in mechanics, electronics, software, and technology ensures fast and reliable on-site service – all centrally coordinated by our professional field service management.

With skilled staff becoming increasingly scarce, ZIMMER AUSTRIA provides customers worldwide with professional machine training and expert support in process development and optimization – ensuring efficient, reliable, and sustainable production.

Many machine issues can be solved quickly with ZIMMER AUSTRIA’s remote support service. Our experienced online specialists guide customers step by step to fix minor problems themselves – reducing downtime, cutting unnecessary travel costs, and keeping your production lines running smoothly.

Some challenges require direct on-site service. With ZIMMER AUSTRIA’s team of experienced field specialists, customers benefit from fast support, expert knowledge, and worldwide service – ensuring maximum machine uptime and reliable operation across all production lines.

Continuous innovation in the screenprinting and coating technology also impacts electronics – making regular software updates essential. With ZIMMER AUSTRIA’s tailored machine software upgrades, we adapt systems to customer-specific requirements to ensure maximum efficiency, long-term reliability, and future-ready performance.

Operating 24/7 puts high demands on machines and wear is inevitable. ZIMMER AUSTRIA ensures maximum availability with a well-stocked central warehouse and regional emergency stocks, providing fast delivery of original spare parts in tested, certified quality.